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How to Access “While You Wait” Repair Services

How to Access “While You Wait” Repair Services

December 02, 20243 min read

Mobility devices like scooters and wheelchairs are essential for maintaining independence and quality of life. When they break down, waiting days or weeks for repairs isn’t always an option. That’s where “while you wait” repair services come in. Quick, efficient, and convenient, these services ensure minimal downtime for your mobility needs.

What Are “While You Wait” Repair Services?

"While you wait" repair services allow you to have your mobility device fixed on the spot or within a short timeframe. Instead of leaving your equipment at a service center for days, repairs are completed while you wait, ensuring you’re back on the move as quickly as possible.

Benefits of “While You Wait” Repair Services

1. Fast Turnaround

  • Common issues like flat tires, battery replacements, and joystick malfunctions are fixed in minutes or hours, not days.

2. Convenience

  • No need to arrange for alternative mobility solutions while your device is being repaired.

3. Cost-Effective

  • Immediate repairs can often prevent minor issues from escalating into more expensive problems.

4. Peace of Mind

  • Skilled technicians ensure your device is restored to optimal working condition before you leave.

Common Repairs Offered “While You Wait”

1. Scooter Repairs

  • Battery replacements or recharges.

  • Fixing loose handlebars or damaged seats.

  • Replacing tires or wheels.

2. Wheelchair Repairs

  • Adjusting brakes or replacing casters.

  • Repairing armrests, footrests, or upholstery.

  • Tightening loose screws or bolts.

3. Electronic Repairs

  • Diagnosing and fixing joystick or motor issues.

  • Replacing damaged wiring or controllers.

What to Expect During “While You Wait” Repairs

1. Quick Diagnosis

  • A technician will assess the issue immediately upon arrival to determine the repair scope and time.

2. On-the-Spot Fixes

  • For minor repairs, technicians complete the work using in-house parts and tools.

3. Transparent Costs

  • You’ll receive a clear estimate before the repair begins, ensuring no surprises.

4. Testing and Final Check

  • The repaired device is thoroughly tested to ensure it’s functioning perfectly before you leave.

Tips for Making the Most of “While You Wait” Services

1. Call Ahead

  • Contact us at 718-969-8600 and describe the issue and for us to be able to confirm the parts are in stock.

2. Provide Details

  • Bring your device’s user manual or information about the model to help technicians prepare.

3. Stay Prepared

  • Carry a backup mobility aid if you anticipate a repair that might take longer than expected.

4. Plan for Maintenance

  • Use the opportunity to have routine maintenance performed while you're there, such as battery checks or tire rotations.

Why Choose Gem Wheelchair and Scooter Service?

At Gem Wheelchair and Scooter Service, we specialize in fast and efficient “while you wait” repairs for scooters and wheelchairs.

1. Experienced Technicians

  • Our skilled team has extensive experience in diagnosing and repairing a wide range of mobility devices.

2. On-Site Repairs

  • We stock common replacement parts and tools to fix most issues immediately.

3. Transparent Pricing

  • Clear estimates ensure you know what to expect before the repair begins.

4. Friendly Support

  • Our staff is here to assist and answer any questions about your device.

Final Thoughts

“While you wait” repair services are the perfect solution for quick fixes to your mobility device, ensuring you stay independent and on the go. With fast turnaround times, expert technicians, and personalized care, these services make unexpected repairs stress-free.

Visit Gem Wheelchair and Scooter Service at wheelchairsnyc.com or call 718-969-8600 to learn more about our “while you wait” repair services and keep your mobility devices in top condition.

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Last Update: December 23, 2024

Please read this Terms of Service ("Terms," "Terms of Service") carefully before using the

https://wheelchairsnyc.com/

website (the "Website") operated by Gem Restoration Service, Inc. d/b/a Gem Wheelchair & Scooter Service, a(n) Incorporation formed in New York, United States ("us," "we," "our") as this Terms of Service contains important information regarding limitations of our liability. Your access to and use of this Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including but not limited to visitors, users and others, who wish to access and use the Website. By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have our permission to access or use the Website.

- Users who opt-in can expect  to receive marketing messaging, appointments, notifications, etc from Gem Wheelchair and Scooter Service Including SMS/MMS, Emailing in regards to the services being provided as well promotional material/marketing from Gem Wheelchair and Scooter Service.- You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

- If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to

[email protected]

or 718-969-8600.

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We assume no liability for the availability, errors or inaccuracies of the information, products or services provided on this Website. We may experience delays in updating information on this Website and in our advertising on other websites. The information, products and services found on the Website may contain errors or inaccuracies or may not be complete or current. Products or services may be incorrectly priced or unavailable. We expressly reserve the right to correct any pricing errors on our Website. The inclusion or offering of any product or service on this Website does not constitute an endorsement or recommendation of such product or service by us.

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In no event shall Gem Restoration Service, Inc. d/b/a Gem Wheelchair & Scooter Service be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, relating to or in any way connected with your access to, display of or use of this Website or with the delay or inability to access, display or use this Website, including but not limited to your reliance upon opinions or information appearing on this Website; any computer viruses, information, software, linked websites operated by products or services obtained through this Website, whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes or otherwise, even if Gem Restoration Service, Inc. d/b/a Gem Wheelchair & Scooter Service has been advised of the possibility of such damages.

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This Website may contain hyperlinks to websites. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is your responsibility to take precautions to ensure that whatever links you click on or software that you download, whether from this Website or other websites or applications, is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

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All contents of this Website are ©2024 Gem Restoration Service, Inc. d/b/a Gem Wheelchair & Scooter Service. All rights reserved. Unless specified otherwise, this Website and all content and other materials on this Website including but not limited to all logos, designs, text, graphics, pictures, information, data, software, sound files and arrangement thereof (collectively, “Content”) are the proprietary property of Gem Restoration Service, Inc. d/b/a Gem Wheelchair & Scooter Serviceand are either registered trademarks, trademarks or otherwise protected intellectual property of Gem Restoration Service, Inc. d/b/a Gem Wheelchair & Scooter Service in the United States and/or other countries.If you are aware of a potential infringement of our intellectual property, please contact Jeff Bochner at

[email protected]

.We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Website infringes on the copyright, trademark or other intellectual property rights of any person or entity. If you believe in good faith that the Content infringes on your intellectual property rights, you or your agent may send us a written notice of such infringement titled “Infringement of Intellectual Property Rights - DMCA.” Your notice to us must include the following information:An electronic or physical signature of the person authorized to act on behalf of the owner of the intellectual property right’s interest;A description of the work that you claim has been infringed, including the URL (i.e., web page address) of the location where the work exists or a copy of the work;Your name, email, address and telephone number; andA statement by you that you have a good faith belief that the disputed use is not authorized by the owner of the work, its agent or the law.Please note that we will not process your complaint if it is not properly filled out or is incomplete. You may be held accountable for damages, including but not limited to costs and attorneys’ fees for any misrepresentation or bad faith claims regarding the infringement of your intellectual property rights by the Content on this Website. You may submit your claim to us by contacting us at: 

Gem Restoration Service, Inc. d/b/a Gem Wheelchair & Scooter Service

Jeff Bochner

[email protected]

718-969-8600

179-24C Union Turnpike

Fresh Meadows NY 11366

United States

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These Terms shall be governed and construed in accordance with the laws of the state of New York, United States, without regard to its conflict of laws provisions. These terms shall not be governed by the United Nations convention on contracts for the sale of international goods, the Uniform Commercial Code, nor Incoterms. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between you and us regarding our Website, and supersede and replace any prior agreements we might have had with you regarding the Website.Any controversy or claim arising out of or relating to these Terms including but not limited to the interpretation or breach thereof shall be resolved in a court of competent jurisdiction in Queens County, New York. You and Gem Restoration Service, Inc. d/b/a Gem Wheelchair & Scooter Service agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any class or representative action.

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Questions

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[email protected]

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  • Monday - Friday, 9:00 am - 5:00 pm

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