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NYC's Largest Physical Showroom of Quality Wheelchairs, Mobility Scooters, Lift-Out Recliner Chairs,
Rollator Walkers, Canes, Pressure Relief Cushions, Bathroom Safety, Stair Lifts, Hospital Beds & MUCH MORE!
While-U-Wait service by Appointment FAST PICKUP & DELIVERY
Gem’s staff serves the physically challenged community in New York City's metro area as the most
experienced in the repair and sales of all types of WHEELCHAIRS, MOBILITY SCOOTERS, LIFT OUT
RECLINER CHAIRS, STAIRLIFTS, HOSPITAL BEDS, ROLLATORS, CANES, PRESSURE RELIEF
CUSHIONS, BATHROOM SAFETY EQUIPMENT, BATTERIES AND BATTERY
CHARGERS TOO!
Authorized Dealers for all major manufacturers, just to name a few:
Amigo® Mobility, Golden Technologies, Pride Mobility, Go-Go®, WHILL, Travel Buggy, Quantum, Evolution
Rollators, Quickie, Jazzy, Enhance Mobility, Invacare, MK Battery, Nova, Jay & Roho Cushions, 21 st Century
Scientific, Permobil, TiLite, Luggie, Solax, Flex-A-Bed, Schauer, Hoyer Lifts, Drive Medical and Bruno
Stairlifts
Visit our "brick and mortar" store to feel and test drive our hand-picked selections. Choose the best model for you! Our kind staff is happy to greet and provide you with our expert guidance.
Gem showroom & repair center, conveniently located in Fresh Meadows, Queens, displays a huge
assortment of top-quality equipment, accessories and replacement parts, making it NYC’s largest and BEST!
Thousands of clients in Queens, Brooklyn, Manhattan, Bronx, Westchester, Long Island and beyond have
trusted Gem's professional services since 1951!
Mobility Products
As the most experienced provider in NYC, we offer you a huge selection of equipment to be used for improved accessibility in and out of your home. Let's get out there!
Parts Replacement
We stock 600,000 replacement parts! Need we say more?
Repairs
We repair everything we sell! Make you appointment for While-U-Wait Service at our repair center ask us to arrange for our fast and friendly pickup and delivery service!
A "GEM" of a Story
Gem Wheelchair & Scooter Service is the longest continuously run family-operated business in Flushing, NY. Founded by Edgar S. Bochner in 1951, Gem operated from its Northern Blvd store for its first 51 years. The business later expanded to its Union Tpke location in Fresh Meadows and, as of September 1st, 2024, Gem’s 73rd anniversary, boasts a modern and expansive showroom and repair center located at 179-24C Union Tpke.
In the 1950s and early 1960s, Ed and his team sold and serviced various home appliances, including vacuum cleaners, sewing machines, and typewriters. By 1961, Gem had become the go-to repair specialist for manual wheelchairs throughout NYC. With replacement parts scarce, Gem’s basement housed a cut-and-sew shop where they crafted custom seats, backs, and armrests. The chairs were stripped down, steam cleaned, and fitted with fresh upholstery, making them look and operate like new.
Battery-powered scooters, first manufactured by Amigo® Mobility in Michigan in 1969, have been a staple at Gem for the past 55 years. Gem also sells and services scooters from other top suppliers like Pride Mobility, Go-Go®, Golden Technologies, Luggie, Solax and WHILL.
The early 1970s saw the mass production of motorized wheelchairs by Everest & Jennings. The Americans with Disabilities Act of 1990 spurred significant technological advancements in the industry.
Today, Gem continues to offer cutting-edge repair services and sales evaluations for major manufacturers such as Pride Mobility, Jazzy, Golden Technologies, Quantum, Permobil, Quickie, Travel Buggy, 21st Century Scientific, and WHILL, leading the way in independent mobility solutions.
After a successful career at Bloomingdale’s and Lord & Taylor, Ed’s son Jeff Bochner joined Gem in 1992, expanding their sales division. Jeff listened to clients who had long relied on Gem’s repairs and services, ensuring they could also trust Gem for product recommendations that best fit their lifestyle needs.
Gem’s services now include the sales and service of lightweight folding motorized wheelchairs and scooters, lift-to-stand recliner chairs, custom-built special positioning rehab chairs, molded seating systems, rollator walkers, canes, stairlifts, pressure relief cushions, bathroom safety equipment, and daily living adaptive accessories.
At Gem, we love assisting our clients! Our caring and devoted team believes that every day should be Independence Day, and we are committed to making that happen for you. The Gem family mourns the losses of Ed Bochner in 2015 and our chief mechanic of 40 years, Modesto Hernandez, in 2022.
We dedicate our continued service to their cherished memories. We take immense pride in the foundations they built and will always strive to uphold and continue the legacies they left behind.
Since 1951 Gem's mission has been to exceed the expectations of our mobility challenged clients by providing them with expert repairs, quality wheelchairs, scooters, walkers, lift-to-stand recliner chairs, stairway lifts, adjustable beds, aids to daily living and home care supplies. We believe that every day should be "Independence Day"
Through our care and service we have rooted belief that everyday should be your independence day! We aim to empower and provide mobility for all!
Gem is family owned & operated since 1951. We promise that we will personally listen to your special needs and concerns and suggest the best available options for you, based on our unrivaled expertise.
Gem stands behind every product we sell. We will provide you with our expert advice and guidance, replacement parts and necessary repairs, whenever needed. All manufacturer's warranties will be honored. We are a SMALL business that places HUGE value on every one of our clients.
Customer Testimonials
Falls are a significant concern for high-risk individuals, particularly seniors and those with mobility issues. Implementing the right products can greatly reduce the risk of falls and enhance safety.... ...more
Daily Living Safety
December 20, 2024•2 min read
The right battery is essential for the performance and reliability of your wheelchair or scooter. With various types and sizes available, understanding their features can help you choose the best one ... ...more
Batteries; Wheelchairs and Scooters
December 18, 2024•3 min read
Choosing the right battery for your wheelchair or scooter is crucial for ensuring optimal performance, longevity, and safety. ...more
Batteries; Wheelchairs and Scooters
December 17, 2024•3 min read
Q:
Depending on the scooters needs, we can get repairs done same-day! To have a more accurate time frame we highly recommend booking a time to assess the needs of all products,
Q:
No problem! With our staff we will be able to identify your needs more accurately!
Q:
There are several factors involved here. The quality of your batteries. Is your equipment being stored in a temperature-controlled environment? How often have the batteries been routinely charged? You don’t want to get stuck with no “gas” in you tank! Please call Gem to discuss
Q:
Gem’s normal business hours are Monday-Friday from 9am to 5pm
Q:
You may call Gem at (718)969-8600 or toll free at (800) 943-3578 (800-WHEELSUSA) or Email [email protected]m
Q:
Depending on the wheelchair battery need may vary lets hop non call to get a more accurate assessment 718-969-8600
Q:
Will Insurance pay for a Scooter or Folding Motorized Wheelchair ?
It depends! It will depend upon the medical necessity for using that equipment to get around inside your home, between your bedroom bathroom and kitchen, the insurance generally will allow the least expensive piece of equipment starting with at $10 cane. If it is primarily needed and desired for outside of the insurance will not pay for it.
Q:
Does Gem Wheelchair & Scooter Service accept Medicare Medicaid or other insurances?
Gem was a provider for Medicare, Medicaid and many HMOs for 35 years. Seeking to cut costs, Medicare in 2011 awarded contracts only to the lowest bidders in their Competitive Bidding program. Most experts in the industry agree that these policies dramatically reduced access of quality home medical equipment to seniors and the physically challenged community. Gem only sells the highest quality, most reliable equipment available. Therefore, Gem is no longer able to accept insurance.
Q:
Family owned and operated; Gem’s been providing caring and personal service in the NYC Metro area since 1951! Gem has the largest physical display and inventory of wheelchairs, scooters, rollator walkers, canes, pressure relief cushions, bathroom safety equipment and lift out to stand recliner chairs in their brand-new Fresh Meadows, Queens showroom. All equipment is assembled, prepped & tested before you receive it. Repairs are Gem’s specialty! Gem’s been repairing battery operated mobility scooters and motorized wheelchairs since they were invented! You will have peace of mind knowing that GEM SERVICES EVERYTHING THEY SELL! Receive caring and personalized assistance to help you make the perfect choice. Why then would you buy something this important for you or your loved one's comfort and safety without a test drive at Gem?
Q:
Will Gem repair my equipment if I purchased it from a different supplier?
YES! Gem will expertly repair your wheelchair or scooter. Gem is the wheelchair and scooter repair specialist in the New York metropolitan area, and they are the only company that repairs equipment as their primary business! Gem is an Authorized Dealer for all major manufacturers. You will be very happy to join the Gem “family”.
Your professional personal representative will help you to determine the right equipment for all your home care mobility, accessibility and personal care needs.
(718) 969-8600
179-24C Union Tkpe, Fresh Meadows NY 11366
Monday - Friday, 9:00 am - 5:00 pm
We Accept ALL Major Credit Cards, Zelle, FSA and HSA Cards
Gem showroom & repair center, located in Queens, displays a huge assortment of top quality equipment, accessories and replacement parts, making it NYC’s largest! Thousands of clients in Queens, Brooklyn, Manhattan, Bronx. Westchester and Long Island have trusted Gem's professional services since 1951!
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Monday - Friday, 9:00 am - 5:00 pm
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